Corporate Policy

The Corporate Policy defines management’s commitment and establishes general guidelines and goals of La Ticino Ltd. regarding its Quality Management System.

Founded in 1960 by Renato Ganna, La Ticino has been manufacturing electric motor brakes and accessories for construction and industrial lifting for more than half a century.

We understand that the strategic element for the development of our company is the continuous fulfillment of customers’ needs and expectations, and that the quality of our services is the main factor in their satisfaction.

Therefore, the company’s organization and everyone’s behavior are geared toward their satisfaction, starting with the identification and timely interpretation of their needs and expectations, through everyone’s commitment and dedication to pursuing excellence in the execution of services, in all its forms and stages.

Features that distinguish La Ticino are continuous product innovation and evolution, quality control on 100% of production, competitive prices, wide availability of spare parts in stock, 24-hour delivery.

Ticino builds with handcrafted care from high-quality raw materials. Each material or component is supported by certificates that ensure its adherence to the highest quality standards.

Each brake produced by La Ticino is individually tested and offered for sale only after it has been verified to be in perfect working order.

Due to the lean structure, the product is developed quickly and at competitive costs, even for small production batches.

La Ticino has an extensive product warehouse that guarantees customers immediate availability for the vast majority of our products. Moreover, thanks to a punctual shipping service, La Ticino can normally guarantee delivery throughout the country within 24/48 hours.

Ticino produces the vast majority of the components used in the final product in-house, relying on outside specialists when the part is outside its specific expertise.

Thanks to fifty years of experience in the industry combined with constant upgrading of machinery, Ticino operates continuous product refinement, including refining the production process. The pursuit of quality has been the one, true constant of Ticino Production for over half a century.

Management is committed to complying with all applicable legal regulations and requirements and those of other requirements that have been voluntarily subscribed to by the company in the field of managing a Quality System, according to the requirements of ISO 9001:2015.

Ticino Srl promotes all necessary actions so that its operations are geared toward achieving the following objectives:

1.            Establish, implement, maintain operational and periodically review the Quality Management System, understood as a useful and dynamic tool to enable the organization to achieve its goals, including meeting its commitments to stakeholders and geared toward maximum customer satisfaction;

2.            To improve its organization, always seeking high quality standards, useful for pursuing Customer satisfaction, maximizing the perception of the value of services provided and constantly striving to realize their expectations;

3.            Valuing its collaborators, considered a fundamental element of corporate growth; increasing their knowledge and skills through appropriate paths of growth and information and promoting their awareness and involvement, so that they share and implement this Corporate Policy and adopt behaviors in accordance with the principles expressed therein, with the aim of progressively reducing the risks inherent in the activities they carry out and their potential impacts on quality, in compliance with all applicable regulations;

4.            To be committed on a daily basis, allocating appropriate resources (economic, technical and human), to the pursuit of the company’s objectives, defining roles, responsibilities and duties and periodically checking their degree of implementation and achievement;

5.            Ensure and support, through appropriate communication channels, the awareness by all personnel and collaborators who, in various capacities, work in collaboration with or on behalf of the Company, of their role, the consequences of their actions and the risks regarding the non-application of quality procedures;

6.            Pursue the improvement of the quality management system with continuity and determination, working each year to set increasingly ambitious goals and programs, supporting and monitoring the outcomes of internal and external audits, defining appropriate indicators to assess the effectiveness of business processes, and analyzing data from the market, nonconformities, complaints and the results of periodic management reviews.

The Corporate Policy, defined by the Management of La Ticino Srl, is considered appropriate to the nature and size of the activities and processes underlying them: it is applicable to all levels of the organization and as such is communicated and disseminated to all personnel.

Its availability to the public and external stakeholders is also ensured through display of the same within the corporate offices, on the corporate website or upon request.